Privacy policy

This Privacy Policy explains how MentionWize collects, uses, discloses, retains, and protects information submitted through this website, including the audit request form and related website interactions.

This policy applies to website visitors and prospective customers. If you become a customer under a separate written agreement, that agreement may include additional privacy, confidentiality, or data processing terms.

When you submit the audit request form, we may collect your name, email address, company name, and the description of your workflow or any other message you choose to provide.

We may also review publicly available business information, such as your website and public profiles, to prepare for a conversation with you.

Like most websites, we may receive basic technical information such as IP address, device and browser type, referring page, pages viewed, approximate location derived from technical signals, and timestamps.

This website does not currently use advertising or analytics cookies. If that changes, we will update this page and ask for your consent where the law requires it.

We use information to respond to inquiries, prepare for the audit call, understand whether MentionWize is a fit, provide and improve our services, maintain website security, troubleshoot issues, and keep basic business records.

We do not use information submitted through the website for any purpose unrelated to responding to you and running our business.

By submitting a form or contacting us, you consent to our use of the information for the purposes described in this policy and any purpose reasonably connected to your request.

You can choose not to provide optional information. You can also ask us to update, correct, or delete information you provided, subject to legal, security, and business record requirements.

We do not sell personal information. We may share information with service providers that help us operate the website, host data, communicate with you, analyze website performance, manage forms, or deliver requested services.

We may also disclose information if required by law, to protect our rights, to prevent misuse of the website, or in connection with a business transaction such as a merger, acquisition, financing, or sale of assets.

We keep information only as long as reasonably needed for the purposes described in this policy, including responding to requests, providing services, maintaining business records, resolving disputes, and meeting legal obligations.

When information is no longer needed, we take reasonable steps to delete it, anonymize it, or retain it only in a limited archival or backup form.

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.

No website, network, or electronic storage method is completely secure. Please do not submit sensitive personal, financial, health, or confidential information through the website unless we specifically request it through an appropriate channel.

MentionWize is based in Canada and currently works with businesses in Canada only. Service providers may process or store information in Canada or other jurisdictions where they operate.

When information is processed outside your jurisdiction, it may be subject to the laws of that jurisdiction.

This website is intended for business use and is not directed to children. We do not knowingly collect personal information from children through this website.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.

Questions, correction requests, access requests, or deletion requests can be sent through the audit request form on this site. Please say that it is a privacy request. If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada.